Please note that all Lexus smart keys come with an emergency key hidden inside a smart key fob. Our technicians are able to cut this emergency key so it can be used to open the door of your Lexus in case the battery of the key fob is down. If you own a Lexus car made between 1997 and 2002, you will have to spare a bit more time and money to cut the new key for it. This procedure is called refreshing and requires specialists to take a computer out of a vehicle and then erase key data from it. It is a troublesome procedure that requires meticulous attention. That is why locksmith companies charge extra for it. The truth is that there are only a few companies that can handle this task. And, fortunately, SherlockLock is one of them. We can perform a key refreshing procedure even if you live not within the New England area. If that is your case, make sure to send us your car's computer by mail, and we will send it back to you with the new set of keys. Call our support managers to get detailed instructions on how to remove a computer from your Lexus vehicle.